Accessibility Statement
Earls Court Movers Accessibility Statement
Earls Court Movers is committed to providing an accessible and inclusive online and offline experience for all customers in the Earls Court area, including people with disabilities. We aim to make it as easy as possible for every person to find information about our moving services, understand our content, and contact us to arrange an accessible Earls Court moving service that meets their needs.
Our Commitment to Accessibility
We are working towards compliance with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is that customers using assistive technologies can navigate our website, understand the information provided, and complete key tasks such as viewing our services, planning a move, and contacting our team for support.
Screen-Reader Compatibility
The Earls Court Movers website is designed to be compatible with modern screen readers so that customers who are blind or have low vision can access our content. We aim to provide descriptive headings, clear page titles, and readable text so that screen-reader users can understand the structure of each page.
Images that convey important information are given meaningful alternative text wherever possible, and we avoid using images of text for important content. Our intention is that people using screen readers can receive the same information and options as those who view the site visually.
Keyboard Navigation
We strive to ensure that the Earls Court Movers website can be fully navigated using only a keyboard. Users should be able to move through menus, forms, and other interactive elements using the Tab, Shift plus Tab, Enter, and arrow keys, without needing a mouse or trackpad.
Where possible, we maintain a logical tab order so that customers can move through our pages in a predictable way. Focus indicators are used to show which element is currently selected, helping keyboard users see where they are on the page at all times.
Consistent and Readable Design
To support accessible Earls Court Movers services, we aim for a clear and consistent layout across our website. We use readable font sizes, sufficient colour contrast between text and background, and straightforward language to help users understand important information about our moving services.
We avoid relying solely on colour to communicate meaning and use headings and subheadings to organise information clearly. This helps customers quickly locate service details, pricing information, and local moving options in and around Earls Court.
Ongoing Improvements
Accessibility is an ongoing process. As we update or add features to the Earls Court Movers website, we aim to review them for accessibility, test them where possible, and address any barriers that may arise. We welcome feedback from customers, particularly from people with disabilities, to help us identify and prioritise improvements.
Contact for Accessibility Requests
If you experience any difficulty using the Earls Court Movers website, encounter content that is hard to access, or need information in an alternative format, you can contact us to request assistance. Please provide details about the page or service you were trying to use, the type of assistive technology you rely on if any, and the nature of the problem.
We will review your request and do our best to provide the information you need or offer an alternative way to access our services. This may include arranging support for your booking, explaining service options over a different communication channel, or sharing documents in a more accessible format.
Accessibility and Local Services in Earls Court
We recognise that accessibility extends beyond the website to the moving services we offer in the Earls Court area. Where possible, we aim to accommodate accessibility needs during moves, such as considering building access, timing, and communication preferences. Customers are encouraged to tell us about any requirements related to disability or mobility so that we can plan and deliver a more accessible Earls Court moving experience.
Earls Court Movers is dedicated to improving accessibility over time and ensuring our services are usable and welcoming for everyone in our local community.
